Fees & Referrals

Medicare Rebates

We are registered with Medicare to provide evidence-based treatment.

Clients can receive a Medicare rebate for up to 10 sessions every calendar year.

Ensure all information is filled into the referral form to access a Medicare rebate.

Please note: Medicare rebates are usually only available for individual sessions (not couple and family sessions). However, some group therapy sessions attract a rebate, click here for further information.

Rebate amounts:

Registered Psychologists: $89.65
Accredited Mental Health Social Workers / Mental Health Occupational Therapists: $79.05
Clinical Psychologists: $131.65

Fees

Our fees range from $200 – $240, subject to change and depending on clinician.

Medicare rebates can be processed the same day after payment.

Payment is required on the day.

Reports and Assessments: Please enquire.

Referrals

A referral is not required to see one of our mental health practitioners.

However, a referral is required to access a Medicare rebate.

You can request a referral from:

General Practitioner (GP) – Mental Health Care Plan is also required. GP’s can send us the referral, or you can deliver to us via email or in person on the day of your appointment.
Paediatrician – Referral only required.
Psychiatrist – Referral only required.

Private:

Clients do not need a referral if they are paying privately. There is also no limit to the number of sessions.

Private Health Funds: Rebates from Private Health funds vary. Some funds may require Medicare funded sessions to be completed first. Clients cannot use Private Health and Medicare rebate at the same time. It is advised to check your private health eligibility and limits prior to attending your session.

Third Party:

Please contact us if you have a third-party referral.

Details and payment will need to be arranged prior to first appointment.

Cancellations

Cancellations: Please contact us at least 48 hours prior to your appointment. A 50% late fee is incurred if an appointment is cancelled within 48 hours of the appointment.

For short notice (24 hours or non-attendance), 100% of your fee may be incurred.

Outstanding fees are required to be paid prior to attending your next session.

Most Third-Parties will not pay a cancellation or non-attendance fee, as this is the client’s responsibility.

Workers Compensation or Employment Assistance Programs may count non-attendance sessions within allocated sessions.

Privacy Policy & Informed Consent

All personal information gathered by our practitioners remains confidential.

Information is not shared unless a consent form has been signed.

Exceptions to this are:

If we are required by law to disclose information
Where it is assessed there may be a serious danger to you or to another person.
Your consent has been obtained to write or discuss reports or letters or communicate with another professional or person.
When referrals are received by Medical Practitioners, a brief summary is required after your first and sixth session. Other third parties in certain scenarios may request brief information; however, we will discuss this with you.

Please refer to our privacy policy for further information.